We are committed to ensuring you receive the product you ordered in perfect condition. If your item is incorrect (e.g., wrong size, different design/print) or arrives damaged due to our error, we will gladly provide a free replacement.
Eligibility for an Exchange
To qualify for a free replacement, your request must meet the following criteria:
- Timeframe: You must contact us within 14 days of receiving your order.
- Item Condition: The product must be unused, unworn, unwashed, and in its original packaging with all tags and accessories intact.
- Reason for Exchange: The issue must be a direct result of our error, such as a manufacturing defect or an incorrect item being shipped.
