CONTACT US
The Best Way to Reach Us
For the fastest and most efficient assistance, please reach out to our support team via email. Whether you have questions about your custom face sleepwear design or need help with an existing order, we are ready to assist you.
- Email Support: [email protected]
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
- Legal Entity Name: Family Pajama Jams LLC
- Address: 5506 Cathers Creek Dr, Powder Springs, GA 30127, USA (Please note: This location serves strictly as our administrative headquarters for business registration. We do not operate a physical retail storefront or an in-person customer service desk. To ensure you receive the support you need, please direct all inquiries to our email address above rather than visiting this location.)
We aim to respond to all inquiries within 24 hours during our regular business hours.
Quick Answers & Helpful Resources
Before sending an email, you might find the exact answers you need right away. To save you time, we highly recommend checking these dedicated helpful resources:
- Order Tracking: Check the real-time production and shipping status of your customized pajamas.
- Size Guide: Find the perfect fit for your family, couples, or pet face sleepwear before placing an order.
- Shipping Policy: Learn about our made-to-order fulfillment process and estimated delivery times.
- Refund and Return Policy: Understand our specific guidelines regarding customized and personalized products.
